You are advised to make necessary correction by visiting either civil registration service or national registration bureau (NRB).
Applicant primary document birth certificate and identity card (id) should contain the same information.

You can reschedule your appointment to the next available date
you can visit the customer care desk in your passport application center for facilitation on submission and biometrics capture

A passport is a security document and therefore for multiple storage of record.

Due to child protection laws, it’s the duty of the biological parent to apply and present the child for biometrics unless one has legal guardianship from the courts.

It’s authorization by the biological parent or legal guardian to  the Directorate to be issued with a passport.

Yes, we offer consular services

You can check by logging in your ecitizen account or by sms you application number on your receipt to 22222

A recommender’s id copy is no longer a requirement

A passport is collected from the passport centre where one did their biometrics

Carry the invoice with a token attached, your original id and if is a replacement case, include the old passport booklet as well.